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FAQs

1) How do I become a subscriber?

To become a subscriber:

  • Choose a plan that is best suitable to you and click on confirm plan
  • Register using your name, email address and create a password
  • Choose your confirmed plan, select your state, click on ‘PAY’ and confirm your details
  • Complete your payment using a suitable mode of payment

2) Can I cancel the subscription and avail a refund for the deactivated subscription?

Yes, you can cancel your subscription at any time but there is no refund policy.

3) Can my subscription be automatically renewed?

We will send you a reminder mail towards the end of your subscription period. You can renew your subscription using the link provided in the email.

4) I don’t want to subscribe. Can I still access the daily news?

Yes, you can have access to all the daily updates, reports and analyses that Newsclick produces except the ‘EXCLUSIVE SUBSCRIBER CONTENT’ and the perks associated with buying subscriptions.

5) How do I change my subscription plan?

You can change your subscription plan when your existing plan is due for renewal. You can choose a plan of your choice and go ahead with the payment accordingly. You will have access to all the revised perks of your new subscription plan after your current plan expires.

6) How do I cancel my existing plan? Is there a cancellation fee?

You can cancel by logging in to your account on Newsclick. Click on ‘Manage Subscriptions’. You will find an option to cancel your subscription.

7) I have made the payment, but my plan is not active

Please write to us at subscriptions@newsclick.in in such a situation and we will resolve the problem.

8) How do I change my password?

You can login to your account on our website using your email address and password. Under ‘Profile’ there is an option to change your password.

9) Is subscription accessible to Indians only?

Yes, as of now the subscriptions are accessible to Indians only.

10) What will happen if the renewing transaction fails?

Please write to us at subscriptions@newsclick.in in such a situation and we will resolve the problem.

11) What payment modes are accepted for subscription payments?

Currently, you can make payments using your credit/debit card, Netbanking, UPI or Freecharge/PayZapp wallets.

12) Will my credit card details and other payment details be safe?

Yes, all your online transactions with Newsclick are safe in line with the recent RBI guideline for online purchases making additional authentication at your end mandatory via a passcode to make the payment.

Have more questions?

Please write to us at subscriptions@newsclick.in

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